In the case of an emergency situation, the CrashDetech app will alert the CrashDetech call centre of your emergency and location, our members are also able to call our emergency helpline. 

The medically trained agent responding to your emergency will be provided with your personal information and subscription type. If your subscription does include one of our Accidental Cover Plans, we'll immediately begin communication and planning with the necessary facilities and relevant personal. Emergency treatment and payment confirmation is pre-organized whilst member is on route to the facility, ensuring instant treatment on arrival.